Solutions
Web Insights delivers highly engaged opportunities to your sales, marketing and account management teams, seamlessly and in real-time – empowering your business to grow.
98% of your website visitors will never inquire with you, but that doesn’t mean that they aren’t interested in your services. Proactive conversation has proven to uplift conversions, increase sales and drive revenue. 84% of B2B buyers purchase from the first business they engage with. Web Insights enables your business to be that first business every time, with seamless real-time opportunity routing empowering your team to connect with your visitors faster than ever before.
Who is visiting my website?
Every business has a range of visitors to their website, each with a different requirement. Web Insights enables your business to automatically sort your website visitors by type, routing the opportunities to the right team ensuring that your website visitors receive the most relevant outreach to their requirements. With Web Insights, there is no need for vanilla, one-size-fits-all all communications – personalized communications relevant to each and every opportunity build stronger relationships, generate brand affinity and drive business revenues.
Seven play books for success
Web Insights powerfully routes intel about your website visitors around your business, but it’s not just new prospects visiting your website…
Unconverted inquiries
71% of inquiries are typically left to go cold, creating a huge pool of valuable unconverted inquiries. If those businesses are back visiting your website, it is a crystal clear buying signal. Route these automatically to your best sales personnel in real-time and close more new business revenue.
71% of inquiries are typically left to go cold, creating a huge pool of valuable unconverted inquiries. If those businesses are back visiting your website, it is a crystal clear buying signal. Route these automatically to your best sales personnel in real-time and close more new business revenue.
Marketing campaign respondents
Enhance marketing insight by knowing which opportunities from your campaigns have visited your website. Fuel your marketing automation strategies with highly engaged campaign respondents.
Enhance marketing insight by knowing which opportunities from your campaigns have visited your website. Fuel your marketing automation strategies with highly engaged campaign respondents.
New business opportunities
Route previously unknown website visitors directly to your best sales personnel. Give them insight into what the visitor has been looking at, engage in real-time and give an exceptional first impression.
Route previously unknown website visitors directly to your best sales personnel. Give them insight into what the visitor has been looking at, engage in real-time and give an exceptional first impression.
Existing sales pipeline
Real-time alerts provide your sales team with invaluable intel when one of their active prospects revisits your website, enabling them to proactively engage and close deals faster.
Real-time alerts provide your sales team with invaluable intel when one of their active prospects revisits your website, enabling them to proactively engage and close deals faster.
Lapsed sales pipeline
Opportunities go cold, but it doesn’t mean they have gone forever. Perhaps it wasn’t the right time. When a previous prospect visits your website again, it is a sure fire sign that they are back in the market for your solutions. Engage in real-time, and impress them by recalling previous conversations.
Opportunities go cold, but it doesn’t mean they have gone forever. Perhaps it wasn’t the right time. When a previous prospect visits your website again, it is a sure fire sign that they are back in the market for your solutions. Engage in real-time, and impress them by recalling previous conversations.
Existing customers
Automatically alert your Account Management team when an existing customer visits your website. Effective real-time conversation helps to build relationships, drive up retention and creates opportunities for upsell.
Automatically alert your Account Management team when an existing customer visits your website. Effective real-time conversation helps to build relationships, drive up retention and creates opportunities for upsell.
Lapsed customers
When an old customer is looking to come back to you, where is the first place they will go? That’s right, your website. Route lapsed customers to your Account Management team and win-back their business by showing them just how valued they are.
When an old customer is looking to come back to you, where is the first place they will go? That’s right, your website. Route lapsed customers to your Account Management team and win-back their business by showing them just how valued they are.